Privacy Policy

A Legal Disclaimer

Last updated: 16 June 2026

At O.R Carpentry Ltd ("we", "our", or "us"), we are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect any personal information you provide when using our website.

1. Who we are

O.R Carpentry Ltd is a UK-based carpentry company providing carpentry and related services to residential and commercial customers.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

O.R Carpentry Ltd

Email: enquries@orcarpentry.com

Telephone: +44 (0) 7840 043 842

2. What information we collect

We may collect and process the following information:

Your name
Email address
Telephone number
Property address (where relevant to a project or quotation)
Information you provide when contacting us via our website, email or telephone
Technical information such as your IP address, browser type and website usage data

3. How we use your information

We use your information to:

Respond to enquiries
Provide quotations and services
Communicate with you about ongoing work
Manage our business operations
Improve our website and customer experience
Meet legal and regulatory obligations

We only collect information that is necessary for these purposes.

4. Lawful basis for processing

Under UK data protection law, we process your personal information where:

It is necessary to respond to your enquiry or provide services you have requested
It is necessary for our legitimate business interests
We are required to comply with a legal obligation
You have given us consent (where required)

5. Sharing your information

We do not sell your personal information.

We may share your information with trusted third parties where necessary to operate our business, including:

Website hosting providers
IT service providers
Professional advisers (such as accountants or legal advisers)
Government authorities where required by law

All third parties are expected to keep your information secure and only use it for legitimate purposes.

6. How long we keep your information

We only keep your personal information for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting and tax obligations.

7. Cookies

Our website may use cookies to help improve your browsing experience and understand how visitors use our website.

You can choose to disable cookies through your browser settings.

If we use analytics tools such as Google Analytics, we may collect anonymous information about how visitors use our website.

8. Your rights

Under UK data protection law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Restrict or object to certain processing
Request transfer of your data where applicable
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details above.

9. Keeping your information secure

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated date will be revised accordingly.

11. Complaints

If you are unhappy with how we handle your personal information, you have the right to complain to the UK data protection regulator: